Process before Departure

Visit the outlet from where you are departing.
1Visit the outlet from where you are departing.
When you arrive at the outlet, please let the staff know your reservation number or name.

Explanation provided by staff
2Explanation provided by staff
Our staff will go over the details of the agreement, insurance and compensation details and the equipment in the car and how to use it.

Vehicle check
3Vehicle check
You will confirm the exterior of the vehicle and check for any scratches, etc. together with staff. Please let the staff know if you find any imperfections.

Adjust the position of seats, mirror and other items and also make sure the driver and other passengers buckle their seatbelts for safe driving.
If you are using a child seat, confirm that it is firmly secure.