Reservation Cancellation Fee
In the event of cancellation of reservation, the customer is charged a cancellation fee as stated in the table below.
Also, if there is no showing or contact more than one hour after the reserved time, the reservation is regarded as cancelled
7 or more days before your scheduled pick-up date |
No charge |
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3 to 6 days before your scheduled pick-up date |
20% of a basic charge |
1 to 2 days before your scheduled pick-up date |
30% of a basic charge |
On or after your scheduled pick-up date |
50% of a basic charge |
The reservation cancellation fee shall be limited to a maximum of 6,600 JPY
(after tax; 13,200 JPY [after tax] if the vehicle rented to you is a micro bus).
Payment
Rental fee charged according to the number of rental hours is to be paid at the time of pick up.
Incidental charges such as the fees for overtime, gasoline, equipment usage, etc. as well as consumption tax are settled when returning the vehicle.
The following payment methods are available.
Please note that P8・P9 / PS8 / PH8・PH9・PHX / WH4 / W6 / E5 Class accepts credit card only. Payment by credit card is highly recommended and appreciated also for the vehicles of other classes.
Payment in cash
You are requested to present one of the followings in addition to your driver’s license.
Non-members of NISSAN RENT A CAR may receive a call from our staff on mobile at pick up for the purpose of validating the mobile number.
Vehicle Classes that accept cash payment : P0 – P6 / PH2 / PT0・PT5 / W2~W5 / RV0・RV1 / RH1 / M1 / V1 / C0~C2 / T0~T5 / WW0~WW5 Class Newly registered members of the 23 Bonus Club Card cannot use its membership card as a document in addition
Gasoline Cost
You are responsible for all gasoline costs.
You shall return the vehicle to us fully refueled at a gasoline station designated by us or located near to our office, or pay us the amount calculated in accordance with odometer reading.
Late Fee
If you extend the term of your rental agreement, you will be charged for such extension when you return the vehicle.
Note that, if you extend the term of your rental agreement without notifying us and obtaining our approval, a penalty will assessed in addition to the extended use of the vehicle.
Halfway Cancellation Fee
If you return the vehicle to us at any time before the expiration of the term of your rental agreement, we will refund you the unused portion of the basic charge. However, an appropriate halfway cancellation fee will be assessed.
Halfway Cancellation Fee |
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[(originally agreed-upon basic charge) - (basic charge for the period of actual use of the vehicle)] × 50% |
* The early termination fee shall be limited to a maximum of 6,600 JPY (after tax; 13,200 JPY [after tax] if the vehicle is a micro bus). |
One-Way Drop-off Fee
We will charge you according to the distance between the locations.
Vehicle Class |
Compact |
Wagon/RV/Track |
---|---|---|
Up to 20 Km |
Free |
Free |
Up to 50 Km |
5,500 JPY |
6,600 JPY |
Up to 100 Km |
11,000 JPY |
13,200 JPY |
For every 50 km |
5,500 JPY |
6,600 JPY |
The one-way drop-off fee is calculated by our method and may differ from the actual distance.
Please make sure to reserve one way drop-off early in advance.
We may not be able to meet your request immediately before departure or during of your rental.
In case you would like to change your plan, please obtain the approval of the departure store.
If you return the vehicle to an unscheduled location without our approval, you will be charged a separate penalty.
Penalty fee for the location change will be "The cost of forwarding required due to the change of return location " x 200%
Micro buses (belonging to Class M) cannot be dropped off at different locations from where they are picked up.
You cannot drop off from Hokkaido / Okinawa to other prefectures. (One-way drop-off fee between stores in Hokkaido are set separately.)
For between Kobe and Tokushima area (Akashi-Kaikyo Bridge and Onarutokyo ), Okayama and Takamatsu area (Great Seto Bridge), and Fukuyama and Matsuyama area (Shimanami Kaido), bridge toll is included.
There are some stores that cannot offer one way drop-off service. Please ask for more details at the departure store.
4WD Fee
In case of 4WD vehicles, an additional fee of 1,650 JPY including tax per day is charged.
For vehicle rentals of less than 1 month, the 4WD fee will be assessed up to a maximum of 15 days.
High Season Rate
With respect to all vehicle classes other than vans and trucks, a high season rate will apply to any rental that commences on any day (April 29 through May 5, July 20 through August 31,and December 28 through January 5).
For any rental that commences in any of the aforementioned periods, the high season rate will be charged for the whole rental term.
Passenger Cars (Classes P and E) |
Additional 1,100 JPY (after tax) per day |
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Wagons (Classes W, RV and M) |
Additional 2,200 JPY(after tax) per day |
In the Hokkaido region, the above Busy Season Charge is applied during the period of April 29 through May 5. Also, in the Hokkaido region a separately established special summer rate schedule is applied during the period of July 1 through August 31.
In the Okinawa region a separately established rate schedule is applied.
When a 23 BONUS CLUB member rents a vehicle subject to discount, the discount applies also to the Busy Season Charge.
Late Night Handling Fee
A late night handling fee in the amount of 1,100 JPY (after tax) will be assessed for vehicle pick-ups or returns at any time between 22:00 p.m. and 4:59 a.m.
If you both pick up and return the vehicle during the said hours, the amount of the late night handling fee will be 2,200 JPY (after tax).
The late night handling fee is not reflected or included in quoted charges shown at the time of your internet reservation, and will be separately assessed at the office where you pick up or return the vehicle.
Other Special Fees
Separate fees are set for island areas (Rishiri Island, Rebun Island and Okinawa Prefecture) and overseas areas (Guam).
All other rules are based on the Terms and Conditions of Rental.
Table of Fees for Optional Equipment
Fees for Optional Equipment
Optional Equipment | Unit | Charge |
---|---|---|
Car navigation system (GPS) |
Per rental transaction |
Free(for specifying Japanese GPS per set) Free(for specifying English / Japanese GPS per set) 1,100 JPY(for specifying English / Korean / Chinese / Japanese GPS per set) |
Dashboard Camera | Per rental transaction | 330 JPY(per set) |
Sheet | Per rental transaction | 550 JPY(per set) |
Holding top (for up to 2-ton long truck) |
Per rental transaction | 1,650 JPY(per set) |
Holding top (for more than 2-ton long truck) |
Per rental transaction | 2,750 JPY(per set) |
Rope | Per rental transaction | 330 JPY(per rope) |
Dolly (for flat ground) |
Per rental transaction | 770 JPY(per unit) |
Optional Equipment | Unit | Charge |
---|---|---|
Standard tire chains | Per rental transaction | 1,650 JPY(per pair) |
Snow tires | Per day | 1,650 JPY(per set of 4 tires) |
Availability of optional equipment is limited, therefore reserve any optional equipment well in advance of your planned rental period. Some optional equipment may be unavailable.
Carry snowboards inside the vehicle.
All vehicles rented from our offices in Hokkaido, Tohoku, Nagano, Niigata and Hokuriku, between December and March will be equipped with snow tires as standard equipment. You need not choose those tires as optional equipment. (Under these circumstances, no surcharge will be assessed for snow tires.)
Child Seat Fee
Child seat | 550 JPY per diem(after tax) |
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Types of Child Seats
Common Name | Baby's or Child's Approximate Height | Baby's or Child's Approximate Weight | Baby's or Child's Approximate Age | |
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ISO-FIX |
Baby seat | 80cm or less | 2.5-13kg | Up to one and a half years old |
Child seat | 70-105cm | 9-18kg | 9 month old-4 years old | |
Junior seat |
100-138cm | 15-36kg | 3-10 years old |
Child seats are free of charge for Bonus Club member.
We can provide maximum two optional items per vehicle except 10seater.
For vehicle rentals of less than 1 month, the child seat fee will be assessed up to a maximum of 2.
Our baby seat and child seat are combined type.
Consumption Tax
The total rental charge (except for Non-Operation Charges) includes consumption taxes.